Is there a perfect answer to any question? I don’t think there is. There may be a right answer and a wrong answer, but perfect, that is another story. I think in reference services the public would be worse off if we didn’t get hung up on perfect. How many times has someone asked a question, then even after they are gone, you the librarian is still looking for a better answer or more information for your own knowledge? I think this is what makes us good at what we do. At the same time, some patrons don’t want perfect, they just want good enough, so if you cant find perfect fast enough they give up. How do we walk that thin line?
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