What kind of information do we want?

While looking for information today on a piece of writing called "Libraries should reflect majority values" by Phyllis Schalfly which, appeared on an instructional materials list for the schools I work with through my library (don't worry they were also reading "Libraries should reflect diverse views" put out by the ALA) I came across a conservative answer to "Wikipedia" called "Conservapedia: The Trustworthy Encyclopedia". This made me think about where people get their information from and also where they WANT their information from. It seems so often now that people may not want the unbiased facts, but they want the facts that are skewed to their liking. I wonder how often this effects the process of answering a reference question in a library? Or how this effects libraries in general?